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Airtel Black 599/- Plan Details:

Airtel Black 599/- Plan is included Broadband (Fiber Optic) Connection + DTH (Xstream Box) Connection + Landline Connection + 20 Plus OTT Subscription.

Broadband Connection:

  • Unlimited Data:

With fiber optic unlimited data plans, there are no hard data limits, meaning you can download, upload, and stream as much as you want without worrying about hitting a cap or paying overage fees. This is especially beneficial for households with heavy internet usage.

  • 40mbps Upload and Download Speed:

Fiber-optic connections are known for symmetrical speeds (same upload and download speeds), though this may vary by provider. With 40 Mbps, you can download a 1 GB file in about 3-4 minutes and upload the same size file in the same time frame, provided your upload speed matches the download speed.

  • Fiber Optic Connection:

Fiber-optic internet is widely regarded as the fastest and most reliable type of broadband connection. It’s used by both homes and businesses that require high-speed, low-latency internet for everything from streaming and gaming to teleconferencing and cloud computing.

  • FREE Unlimited Local and STD Calling:

Unlimited local and STD calling plans are highly beneficial for those who need to make frequent voice calls across the country without worrying about the costs. These plans are perfect for families, professionals, and businesses that rely on constant communication.

  • FREE Wi-Fi Router (2.4Ghz + 5Ghz):

Router should support both 2.4 GHz and 5 GHz bands (dual-band) get a strong, stable Wi-Fi connection. the router has gigabit Ethernet ports to maximize speed when connecting wired devices like computers or gaming consoles.

  • Free Installation:

Free installation of routers as part of their service packages. Free router installation is often included to make it easier for customers to set up their home or office internet without needing technical expertise or worrying about additional costs. Getting Free router installation is a great way to save money when signing up for a new internet plan.

DTH Connection:

  • Live TV Channels:

Airtel Black Customers can access Over 350+ Live TV Channels. The Airtel Xstream App also offers access to over 10,000 movies and TV shows.

Airtel Xstream Box Features:

The Airtel Xstream Box is a smart set-top box offered by Airtel that combines satellite TV (DTH) with internet-based content streaming, providing a hybrid entertainment solution for customers. It allows users to enjoy both traditional TV channels and digital content from various OTT (Over-The-Top) platforms, along with other smart features.

1. Hybrid Entertainment (Satellite TV + OTT Streaming)
  • The Airtel Xstream Box integrates DTH (Direct-to-Home) satellite TV with popular OTT platforms. You can watch live TV channels as you normally would through a DTH connection and seamlessly switch to OTT apps like Netflix, Amazon Prime Video, Disney+ Hotstar, Zee5, and others without needing an additional streaming device.
  • This feature provides a one-stop solution for accessing traditional TV and internet-based streaming services in one place.
2. Access to OTT Platforms
  • With the Xstream Box, you can access popular streaming platforms directly on your TV. Pre-installed apps include:
    • Netflix
    • Amazon Prime Video
    • Disney+ Hotstar
    • Zee5
    • SonyLIV, and more.
  • Some OTT apps may require separate subscriptions, but Airtel often bundles certain OTT services with their plans (for instance, Airtel Xstream app and Wynk Music may be included for free).
3. Android TV OS
  • The Airtel Xstream Box runs on the Android TV operating system, giving users access to the Google Play Store. This means you can download apps, games, and more on your TV, just like you would on an Android smartphone or tablet.
  • It also supports Google Assistant, enabling voice search and smart control of the box via the remote, as well as access to features like Google Chromecast.
4. 4K Ultra HD Resolution
  • The Xstream Box supports 4K Ultra HD video resolution, providing a high-quality viewing experience for compatible channels and content. This makes it ideal for streaming 4K content from services like YouTube or Netflix, provided you have a fast internet connection.
5. Built-In Chromecast
  • With Google Chromecast built-in, you can cast content directly from your smartphone, tablet, or computer to your TV. Whether it’s a YouTube video, photos, or a web page, you can easily mirror or stream content from your devices onto the big screen.
6. Voice Search with Google Assistant
  • The remote that comes with the Airtel Xstream Box has a Google Assistant button, allowing users to perform voice searches. You can ask it to search for movies, TV shows, open apps, and even control smart home devices that are connected to Google Home.
7. DVR Feature (Record TV Content)
  • The Xstream Box also functions as a digital video recorder (DVR). You can pause, rewind, or record live TV shows and store them on a connected storage device (such as a USB or external hard drive).
  • This is a helpful feature for recording your favorite shows or matches to watch later.
8. Gaming Support
  • Thanks to its Android TV OS, you can download and play Android games on your TV. You can also connect gaming controllers via Bluetooth to enhance your gaming experience on the large screen.

Landline Connection:

Airtel landline connection offers a reliable and cost-effective communication solution, especially when bundled with broadband plans. With features like unlimited local and STD calls, clear voice quality, and advanced calling features, Airtel landlines are still a popular option for homes and businesses, providing consistent service where mobile networks may falter. For most customers, the best way to get an Airtel landline is by subscribing to one of the Airtel Xstream Fiber broadband plans.

OTT Subscription:

Airtel Black 599/- Plans include FREE Subscription to multiple OTT Apps, including : Disney+Hotstar, and Airtel XstreamPlay app. 20+ OTT is available within the Airtel Xstream App, Example: SonyLIV, ErosNow, LionsgatePlay, Ultra, ManoramaMax, HoiChoi, EpicON, Klikk, HungamaPlay. Divo, ShemarooMe, Docubay, Dollywood.

Airtel Black Installation Charges:

Any Airtel Black Plans can be Subscribed by Paying Rs. 2500/- as an advance payments against which customar can avail FREE Hardware and Installation/activation for Airtel Xstream Fiber and Airtel DTH Services. The advance Payment amount gets transferred as advance balance against services activated within Airtel Black Plans.

Airtel Black Customer Support:

Airtel Black offers priority customer support as one of its key benefits, providing subscribers with a hassle-free experience. This priority support ensures that issues are resolved more quickly compared to regular Airtel customers.

Key Features of Airtel Black Customer Support:
  1. Dedicated Relationship Manager:
    • Airtel Black customers are assigned a dedicated relationship manager, who acts as a single point of contact for resolving any service-related issues. This manager can assist with queries related to all Airtel services, including postpaid mobile, broadband, DTH, and landline services.
  2. Priority Resolution:
    • One of the biggest advantages of being an Airtel Black customer is the priority resolution for any issues. Whether it’s a billing query, technical problem, or service request, Airtel Black members get expedited assistance, with their queries being given top priority.
  3. 24/7 Premium Support:
    • Airtel Black customers have access to 24/7 premium customer support, ensuring that help is available at any time of the day or night. This is particularly useful for urgent issues that need immediate attention.
  4. No Call Wait Time:
    • Airtel Black customers benefit from zero wait time when calling customer support. This ensures that you are connected to a customer service representative without any delay, making the process much more efficient.
  5. One-Stop Solution for All Services:
    • Airtel Black integrates all of your Airtel services—postpaid mobile, broadband, DTH, and landline—into a single account. This means you only need to contact customer service once for any issues, regardless of which service the issue relates to.
Ways to Contact Airtel Black Customer Support:
  1. Airtel Thanks App:
    • The easiest way to reach Airtel Black customer support is through the Airtel Thanks app.
    • Open the app, go to the Help & Support section, and you’ll be directed to the dedicated support team for Airtel Black.
    • You can also raise a service request or chat with a customer care representative directly through the app.
  2. Dedicated Airtel Black Helpline:
    • Airtel provides a dedicated helpline number for Airtel Black customers. You can call this number for immediate assistance with any issues or queries.
    • Simply dial 121 or the specific Airtel Black customer care number you were provided with when you subscribed to the service.
  3. Email Support:
    • Airtel Black customers can also reach out to customer support via email: 121@in.airtel.com. Airtel typically provides an email address for Airtel Black members when they sign up, allowing you to send detailed queries and requests in writing.
  4. Visit Airtel Store:
    • You can also visit the nearest Airtel store for any issues related to your Airtel Black services. Airtel Black customers are usually given priority at physical stores, ensuring faster service.

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